Lifetime Guarantee

The heart of any spice mill is its grinding mechanism. We guarantee our grinding mechanisms for life.

If you experience a performance issue with your Chef Specialties mill, please contact us for support.

Terms & Conditions 

Lifetime Warranty on Pepper Grinding Mechanism

The grinding mechanism of this pepper mill has a Lifetime Guarantee. This guarantee does not cover breakage or other damage due to improper use, negligence, accidents or alterations. This guarantee does not cover cracked or broken bodies of acrylic, stainless, or wood pepper mills. Improper use includes grinding salt and/or other spices or products not intended to be used with the product. This guarantee does not cover the finish. The guarantee is void if anyone other than Chef Specialties, or its authorized repair station has repaired the pepper mill. This guarantee gives you specific legal rights, and you may also have other rights that vary from state to state.

Lifetime Warranty on Salt Grinding Mechanism

The grinding mechanism of this salt mill has a Lifetime Guarantee. This guarantee does not cover breakage or other damage due to improper use, negligence, accidents or alterations. This guarantee does not cover cracked or broken bodies of acrylic, stainless, or wood salt mills. Improper use includes grinding pepper and/or other spices or products not intended to be used with the product.  This guarantee does not cover the finish. The guarantee is void if anyone other than Chef Specialties or its authorized repair station has repaired the salt mill.  This guarantee gives you specific legal rights, and you may also have other rights that vary from state to state.

Limited Guarantee on Grinding Mechanism of Electronic Pepper Mills

The grinding mechanism of all electronic pepper mills carries a Limited One-Year Guarantee to be free from defects in material or workmanship.  This warranty does not cover problems resulting from abuse, neglect or failure to follow the usage instructions.  Damage to the body and finish is not covered.  The product is not warranted for commercial use. The guarantee is void if anyone other than Chef Specialties or its authorized repair station has repaired the pepper mill.  This guarantee gives you specific legal rights, and you may also have other rights that vary from state to state.

To Make a Claim

Final decisions for all claims under this guarantee will be at the sole discretion of Chef Specialties. To make a claim under this guarantee, please contact us. We will be happy to provide troubleshooting support and assist you with your claim. If your claim is approved, Chef Specialties will repair or replace your product and return it to you at no additional cost.